Effective Date: 01/10/2025

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Welcome

At RAISSA MARIA, we value your privacy and are committed to protecting your personal information. This policy explains clearly what information we collect, why we collect it, and how we protect it when you visit our website, book sessions, or use our services.

 

1. What We Collect

When you use our website or services, we may collect:

• Personal details: Your name, email, phone number, pet names, and other personal details you share for sessions.

• Payment info: Billing details needed to process payments.

• Session information: Notes, feedback, or details about the services you book.

 

2. How We Collect Information

We collect information through:

• Forms: Contact forms, booking forms, and newsletter sign-ups.

• Direct communication: Information you provide via email or during sessions.

• Payment processing: Information collected when processing payments.

 

3. How We Use Your Information

We use your data to:

• Provide and manage the services you book.

• Communicate with you regarding sessions, updates, or important information.

• Process payments securely.

• Improve the experience and quality of our offerings.

 

4. Sharing Your Data

We do not sell or rent your personal information. In some cases, we share data only when necessary to provide our services, including:

• Payment processors to complete transactions.

• Email service providers to send session-related information or updates.

• Authorities if required by law.

 

5. Cookies and Website Tracking

Our website uses cookies to enhance user experience, remember preferences, and understand website usage. You can manage cookies in your browser settings.

 

6. How Long We Keep Your Data

We retain your information only as long as necessary to provide services, comply with legal obligations, and maintain records of sessions or purchases.

 

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you.

• Correct or update your data.

• Request deletion of your data.

• Object to or restrict certain uses of your data.

To exercise any of these rights, please contact us at connect@raissamaria.com.

 

8. Keeping Your Data Safe

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction.

 

9. Children

Our services are intended for adults. Clients under 18 may participate only with parental consent.

 

10. International Data

Your data is primarily stored and processed in the EU/EEA. Any processing outside this area is done in compliance with GDPR.

 

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with an updated effective date.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

RAISSA MARIA
connect@raissamaria.com

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